FAQS
Have questions about renter’s insurance? We have answers.
Why do I need renters insurance?
TenantSure insurance coverage protects you from having to pay out for any damages you accidentally cause to your rental apartment, the common building or area where you reside, and any other resident’s property. It also protects you if you are held responsible for injury to another person on the property. Without the protection and peace of mind provided by TenantSure, you could lose your apartment and be liable for thousands of dollars in damages.
Would my property receive proof of my tenant insurance policy automatically?
If your property is on our pre-approved list, we will send proof of insurance directly to your property.
Will I receive a statement or bill in the mail for my renters insurance policy?
No. At TenantSure, we aim to make obtaining and maintaining coverage as easy as possible for you. When you sign up, you’ll set your policy to autopay for your convenience. Payments will be automatically deducted on your billing date until you request to cancel your policy.
Why is my first payment more than my monthly installments?
The first payment of each new policy term includes upfront broker and underwriting fees.
How do you determine the billing date for my renters insurance policy?
The start date of your policy will determine your monthly premium payment due date. In example, if your policy started on the 1st day of the month, your recurring monthly payment will be due on the 1st of each month.
Does my renters insurance policy cancel automatically at the end of the lease term?
Your renters insurance policy will NOT automatically cancel at the end of the lease term. It will renew automatically annually. You will receive a renewal notice 45 before its expiration date. You are responsible for canceling your policy if you do not wish to renew. You can do so via your Resident Portal or by contacting us.
How do I cancel my renters insurance policy from TenantSure?
Simply log into your Resident Portal online to cancel your renter’s insurance policy with TenantSure. Before canceling your policy, please ensure you are meeting all legal lease obligations.
Does it cost extra to add roommates to my renters insurance policy?
Additional leaseholders can be added to your policy at no extra cost. Please contact us to request to have them added to your policy.
GET AN INSTANT QUOTE
To get a your instant quote from TenantSure, log into your Resident Portal with the password provided by your Property Management Company.
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